The simple answer is to improve your business methodology so that you reduce defects, thus reducing costs and increasing quality, thus increasing efficiency and ultimately, customer satisfaction and loyalty.
The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects.
In essence, Six Sigma is a business improvement strategy. It seeks to identify, reduce, and eliminate defects from every product, process and transaction. It uses a structured systems approach to problem solving and strongly links initial improvement goal targets to bottom-line results. Six Sigma is a way to achieve strategic business results.
When an organization undertakes Six Sigma they will see distinct and measurable benefits through standardized improvement methodology. Productivity will increase, cycle times will be reduced, processes will have higher throughput, defects will be reduced, and high levels of outgoing quality will be achieved. Across the organization, a set of techniques and tools will be in place that will simplify improvement efforts, greater customer satisfaction and dramatic improvement in the “bottom-line.”
Six Sigma means having no more than 3.4 defects per million opportunities, or 99.99966% high-quality, in any process, product, or service. Implementing the Six sigma management philosophy and process aims to achieve the six sigma level of 3.4 defects per million opportunities or less. Although zero defects is the goal, as a measure, Six Sigma will drive a firm toward achieving higher levels of customer satisfaction and reducing operational costs.
More importantly, Six-Sigma provides a systematic, disciplined, and quantitative approach to continuous improvement. Through the application of statistical thinking it uncovers the nature of business variation and its affect on waste, operating cost, cycle time, profitability, and customer satisfaction.
6Sigma.us is a leading consulting firm supporting companies implementing the Six Sigma Process by offering Six Sigma Training and Six Sigma Consulting. We can show you how implementing Six Sigma process can help you learn more about your business processes and improve your bottom line.
Peter Peterka is the Principal Consultant in practice areas of DMAIC and DFSS. Peter has eleven years of experience performing as a Master Black Belt, and has over 15 years experience in the industry as an improvement specialist and engineer working with numerous companies, including 3M, Dell, Dow, GE, HP, Intel, Motorola, Seagate, Xerox and even the US Mens Olympic Team. Visit his website at 6sigma.us