ERP Blog • erpandmore.com

Manufacturers Don’t User Most of Their ERP Software’s Features, Says Aberdeen

Published: September 18, 2006

by Timothy Prickett Morgan

Based on a detailed report put together by Aberdeen Group and commissioned by a bunch of ERP software suppliers, companies with ERP software don’t use most of the features that have been painstakingly woven into their software.

Aberdeen based its analysis on a study of more than 1,000 manufacturers. The study was underwritten by Infor, Lawson Software, Plexus Systems, QAD, and SoftBrands, and presumably they provided some of the customers that Aberdeen talked to as well as the cash to do the survey and report that resulted from it. Aberdeen also talked to customers using other ERP suites, including those who have deployed Oracle and SAP suites.

According to the study, called “The ERP in Manufacturing Benchmark,” two thirds of the manufacturers surveyed said that they make their choice of which ERP software to use based on features and functionality, but then, on average, they use only … Read More

Best Practices in ERP Software Selection

This is a great post that gets right to the point about ERP Selections:

Best Practices in ERP Software Selection
Posted 8/2/2006 by Eric Kimberling (ERP Consultant)

ERP vendor selection can be a daunting task, and one that is often not given the appropriate attention. CIOs or other executives in charge of making such major decisions often make decisions based on perception, gut feel, or faulty information. For example, executives often choose ERP software vendors based on what competitors or other large companies have chosen. However, information such as this does not necessarily reflect what is appropriate or inappropriate for your specific company. Further, planning for a successful implementation involves more than choosing the right software; it also involves preparation to ensure that ERP enables measurable improvements to your business.
In choosing an ERP or IT software package and planning for the overall project, executives need to make decisions based on objective and unbiased information rather than gut feel. In particular, organizations should consider the following:
Read More…

5 Minute Guide to ERP

Information technology has transformed the way we live and the way we do business. ERP, or Enterprise Resource Planning, is one of most widely implemented business software systems in a wide variety of industries and organizations. In this short article, well try to concisely explain the basic yet important concepts relevant to ERP.

What is ERP – ERP is the acronym of Enterprise Resource Planning. ERP definition refers to both ERP software and business strategies that implement ERP systems. ERP implementation utilizes various ERP software applications to improve the performance of organizations for 1) resource planning, 2) management control and 3) operational control. ERP software consists of multiple software modules that integrates activities across functional departments – from product planning, parts purchasing, inventory control, product distribution, to order tracking. Most ERP software systems include application modules to support common business activities – finance, accounting and human resources.

ERP Systems – ERP is much more than a piece of computer software. A ERP System includes ERP Software, Business Processes, Users and Hardware that run the ERP software. An ERP system is more than the sum of its parts or components. Those components interact together to achieve a common goal – streamline and improve organizations business processes.

History of ERP – The history of ERP has been more than 20 years. Enterprise Resource Planning (ERP) is the evolution of Manufacturing Requirements Planning (MRP) II in 1980s, while MRP is the evolution of Inventory Management & Control conceived in 1960s. ERP has expanded from coordination of manufacturing processes to the integration of enterprise-wide backend processes. In terms of technology, ERP has evolved from legacy implementation to more flexible tiered client-server architecture.

Benefits of ERP – ERP software attempts to integrate business processes across departments onto a single enterprise-wide information system. The major ERP benefits are improved coordination across functional departments and increased efficiencies of doing business. The implementation of ERP systems help facilitate day-to-day management as well. ERP software systems is originally and ambitiously designed to support resource planning portion of strategic planning. In reality, resource planning has been the weakest link in ERP practice due to the complexity of strategic planning and lack of adequate integration of ERP with Decision Support Systems (DSS).

ERP Failures – We couldnt conclude our brief guide to ERP without mentioning ERP failures. The failure of multi-million dollar ERP projects are reported once in a while even after 20 years of ERP implementation. We have identified the four components of an ERP System – 1) ERP software, 2) Business Processes that ERP software supports, 3) Users of ERP systems, and 4) Hardware and Operating Systems that run ERP applications. The failures in one or more of those four components could cause the failure of an ERP project.

Natalie Aranda writes about business and information technology.

7 Ways to Fail in an ERP Selection

by Chris Shaul

The best way to fail at an Enterprise Resource Planning (ERP) implementation is to choose the wrong software up front. Choosing software without following some basic guidelines is a sure-fire method for disaster. Probably the worst thing that someone has done (that we know of), was to buy their ERP software at a tradeshow, thinking it would be the cheap and easy way to solve their problems. They ended up spending more than they expected in finding ways to force the software into their business all because of a failed ERP selection.

Below are some ways that will set you on the path to fail at your choice. In other words, they are ways that you can insure that you will choose the wrong system for your company.

ERP Selection Failures

1. Choose ERP software without understanding your requirements. First, you should ensure that you are getting the best fit for your company by documenting your requirements. The requirements should cover the strategic, reporting, functional, and technical aspects of what your company requires to run the business. Choosing software without these documented and without using them as a benchmark to compare the software against is a strategy for problems. Do not run an ERP Selection without well defined requirements.

2. Select ERP software without paying attention to business processes. There are certain ways that you run your business. Not all of them are rocket science, but there are certain things that make your company unique and successful. Choosing software without understanding how things flow in your company will create big problems in the implementation when the software processes information contrary to how you run your business.

3. Choose ERP software because your Friend/Neighbor/Relative is using it successfully at their firm. Another nightmare scenario that has actually occurred is that decision makers have purchased software because their ____ (fill in the blank) has used it and it worked great at that company. That company is not your company. On the surface they may seem similar, but just because one company is running well on the ERP system does not mean that yours will. You may have a special process for getting your goods out the door. The software may not support that method. Perhaps there is some information that you must have because of financial, regulatory, or supply chain requirements. The other company may not have that issue. Perhaps you need to track lot numbers and the _____ ‘s company does not. There are too many business issues that can create havoc in an information system, if the system is not carefully matched to the requirements (see #1).

4. Not having the ERP vendor prove that it will support your business processes. ERP vendors have one goal. Sell you software. Do they care if it fits, can successfully operate your business, or even if it will be a huge burden on your staff? Not really. In fact, if you buy software that requires a lot of care and feeding because it is not a good fit, then the vendor is the one who supports it and makes a handsome flow of income off your company. You can find a software that best fits your business with a free ERP Selection consultation from SoftwareAdvice.com. Get the vendor to demonstrate that it meets your requirements and can transact information in a method that is aligned with your business processes.

5. Choosing ERP software because it looks cool. You may laugh at this one, but the user interface is a sexy selling point of many systems. Is a plain old green-screen as nice to work in as a really colorful Windows screen? Probably not, but does the Windows-based system really address your issues? Your goal should be aligning a perspective system with your business needs. If it comes with a cool interface great, if not, can you live with it?

6. Let the ERP vendor tell you what you need to be doing. Related to number 4 above, having the ERP vendor guide you in your selection is a roadmap to hell. You need to guide them. Tell them what you want and expect. Too many times has a single vendor gained the trust and confidence of a decision maker and guided them to a particular system, without any concern for how close a match is it to the business requirements and processes.

7. Take the ERP vendor’s first offer without negotiating. You can generally negotiate with a vendor several times and get a more than fair price. But the key is to follow good negotiation tactics. Don’t forget that most everything is negotiable. The software, the services, the maintenance, the timing, etc. In the ERP industry, the best time to do an ERP selection is at the quarter or year end according to the vendor’s financial calendar.

The key thing to understand is that there is a path that can lead you to success and many routes to failure. Know thyself first. Understand your business and document it. It is not enough to think you know it. Talk to all levels of users and managers. Ensure that everyone’s needs are defined and a priority is placed upon those needs. If you are not sure of how to run an ERP Selection, then get outside help from a consultant who is non-biased towards systems and can guide you. Be careful of assistance from a company that has an SAP practice, or an Oracle practice, etc. They have internal motivation to help you choose their flavor of software.

Most importantly, understand that you need to drive the process. It is your selection and you need to live with the results. As any good project manager will tell you, start with the end in mind. What do you want the system to do for your company now and in seven years from now? Understand this and go forward in your ERP selection.

Chris Shaul is a Senior IT Consultant who is a regular contributor to ERPandMore.com

ERP Selection Help

ERP Selection

ERP at a Pharma Company

Here is an interesting case study of ERP at a Pharmacutical company. The interesting thing is like so many companies, they migrated from a Foxpro system to SAP. From home grown to world class…

ERP at a pharma company

Kemwell has been able to gain better insights into its manufacturing processes through an ERP deployment. Tighter control on costing is a big benefit, says Abhinav Singh.... Read More

ERP, CRM Drive Modest Hiring Gains in a Tight Market

ERP, CRM DRIVE MODEST HIRING GAINS IN TIGHT MARKET
By Shamus McGillicuddy, News Writer

06.19.2006 | SearchCIO.com

More CIOs will be hiring this summer than last, but according to a new survey many will have a tough time recruiting top talent.

For the most part, business growth is driving the modest uptick and is cited by 44% of the 1,400 CIOs surveyed by Robert Half Technology, the Menlo Park, Calif.-based IT staffing firm. Thirteen percent said they would add IT staff during the next three months, while 3% said they would make cuts.

Brian Gabrielson, national practice director at Robert Half, described the IT job market as “not quite dot-com-esque, but it’s close.”

ERP and OS Security Concerns

An interesting topic concerning ERP is which platform to run on. This is one of the first questions that needs to be asked in deciding on an ERP system. But the answer is not always as simple as you think. Below is an interesting article about Operating Systems and their security. More so, how it can affect and ERP system.

Security Concern

Which operating system is most secure open source or Windows? For manufacturers that all depends, says John Harney

According to most experts, vendors of the dominant enterprise manufacturing applications like ERP, supply chain and CRM have long-proven, proactive patch and other security programs. Instead, problems arise due to security vulnerabilities in the operating systems (OS) they run on or the applications (their own suite modules and related apps) they support.

Best of Breed or Single Vendor?

The question of Best of Breed or Single vendors applies to many aspects of application software. ERP, for example, can be architected in either method. Depending upon the client and the needs of the business, the exisiting infrastructure, there may be a hybrid of solutions or a single solution.

The following makes a good statement as to which way to go:

Best of Breed or Single Vendor?

This is a question I have been asked many times: “Which approach do you recommend for adoption of Supply chain IT solutions: Single vendor or Best of Breed?”.

And my answer to this is: