The top 20 ERP implementation tips

We ran across an interesting article on the things you should do during an ERP implementation. Worth a read:

The top 20 ERP implementation tips
By Jan Stafford, Site Editor
22 Jun 2005 | SearchOpenSource.com

An enterprise resource planning (ERP) software project can be daunting for first-timers or veterans handling a migration. Get started on the right foot with the top 20 ERP implementation tips from Linux users, consultants and vendors.

Planning

1. Know your goals for your ERP implementation. Choose the product that promises to meet those goals and put measurement tools and processes in place to gauge your success, advises Lance Williamson, engineer, Engenio Information Technologies, Inc., Wichita, Kan. In particular, he said, set goals for performance, response time and downtime.

2. Don’t do any project without a plan, particularly an ERP project which touches almost every part of your organization, said Bernard Golden, CEO, Navica Inc., a consulting firm in San Carlos, Calif. Create process with regular milestones and participation from affected organizations. And be sure to test, test, test, all the way through. “All of these things seem like ‘nice-to-haves’ rather than critical elements in a project, but can make the overall project much more successful,” Golden explained.

3. Involve users in your ERP project planning phase, said Andy Klee, president of Klee Associates, Inc., a consulting firm in Cedaredge, Colo. “The software is not going to do you much good if you don’t have employee buy-in,” he added.

4. Don’t do the planning and implementation alone if you don’t have the in-house skills to make it happen, said Jorg Janke, president of open source ERP vendor Compiere Inc. in Portland, Ore. “Determining which options and features to use requires experience,” he said. If the in-house team doesn’t have that experience, Janke advises, find a local ERP expert who is trustworthy and who collaborates well with your team.

Read the rest of the article here…

My ERP supplier has been acquired – now what?

With all the ERP consolidations going on (look at Infor, Sage, Oracle, etc.) it is hard to know what to do. This interesting article points out the issues surrounding the client of an acquired software.

My ERP supplier has been acquired – now what?
By Quocirca

Published: Monday 5 February 2007

If your ERP vendor is acquired, don’t panic. Quocirca’s Sharon Crawford explains how to decide whether to jump ship to a new vendor or stay the course with your newly merged supplier.

Given the recent abundance of mergers and acquisitions amongst the mid-market ERP vendors, IT directors managing an ERP system may feel uncertain about the future of their incumbent system. Yet it is critical to be able to assure the board the product wont disappear – or at least warn them if its time to switch vendors. Read more…

What the ERP Salesperson doesn’t tell you

An interesting article from ITToolbox on ERP:

What the ERP Salesperson doesn’t tell you

“Let me show you how easy our software is to use”
Salespeople or professional demonstrators are trained to present their software to look as easy as possible. The truth is it is impossible to know how easy the software is until you have been using it for over 12 mos.
Ask the Customer references you speak to if the system is as easy to use and implement as they originally anticipated.

“I will give you three references for you to call …”
Software Vendors commonly offer three, carefully selected customer references for you to speak to. What do you learn from speaking to three ecstatic customers? Absolutely nothing!
A Suggestion: Ask for a list of customers in your area that have been using the system for 12 mos, preferably with similar requirements and a similar size. Then from that list you can choose which to speak to, and maybe visit one (you might even know one). If they do not have customers in your area that meet all the criteria, ask to visit a local customer that is a similar size, and to speak over the phone to a customer in a similar industry (confirming the system has had success in your industry).

Read more on: What the ERP Salesperson doesn’t tell you

ERP Outlook by Microsoft

In reading this article on MS and ERP, the question came up “Is Microsoft really going after the smaller companies with their Dynamics ERP offerings?” So far all of the indications are that they are targeting SAP and Oracle as their competition. Is this a little arrogant of Microsoft, trying to compete against the established Tier 1 vendors in ERP? Oh… Yeah… they’re Microsoft. The same company that went after Lotus 123, Netscape, Word Perfect, and others. Find a niche that uses software, exploit it with the fact that MS software runs well on MS Windows, it has a familiar look and feel to it, and give it away for free or market the hell out of it.

So far that is not what has happened with Dynamics, but it is still early. What has happened so far is that they have completed wave 1 of their project Green integration. They have built a common user interface for all the Dynamics products (AX-Axapta, NV-Navision, GP-Great Plains, SL-Solomon). They have also built common database tools. Now Mr. Gates is outlining a future with CRM and Dynamics that integrates to the “Live” tools on the web, including MS CRM integration to the Live website for targeted advertising. Add to that that 2007 Office is going to have intimate linkages into and from Dynamics. The user interface is MS Outlook. Based on MS CRM, which essentially now plugs into Outlook, Dynamics will soon do the same. So you will have a single, familiar Desktop tool for managing Email, Customer Relationships, and Enterprise Data. All with the familiar Microsoft look and feel plus links into Microsoft Live.

Sounds irresistable for a midsized company who wants simplicity and flexibility. However, now your entire enterprise is dependent upon a single vendor for the Back Office (servers and database), Front Office tools (MS Office), and your enterprise data.

Further, as it stands right now, Microsoft is taking a familiar approach of providing a development platform for partners to extend. In Dynamics, the code is flexible with many MS partners building niche add-ins to the products. As we understand it, the core product of Dynamics works fine, but doesn’t drill to deep into any industry. The Microsoft Industry Builder addresses that by having MS VARS (Value Added Resellers) become specialists into certain industries and then developing the vertical software necessary on top of the Dynamics product. Yes, it is integrated and native, being built with the Dynamics tool set. Yes, it is supported. If anything happens to the VAR, then as long as it is a Microsoft certified Industry Builder solution, you get the Microsoft support for that vertical extension.

So is SAP and Oracle out of reach? Based on history, no they are not. And based on history, they should be preparing for a real fight.

ERP Definition

MySQL disclaims interest in the ERP market

In the ERP world, there are three database platforms that ERP software companies focus around: Oracle, MS SQL, and Progress. The up and coming database in the Open Source world is MySQL. According the the linked article, Marten Mickos, CEO of MySQL has spoken up about his database and ERP, essentially saying that SAP will run MySQL.

It is interesting that most open source ERP applications are using Oracle or Postgresql. Compeire and TinyERP for example use these databases, but not MySQL. They for some reason have chosen not to go that route. So if SAP is getting behind MySQL, it will be interesting to see how that will change the market of ERP, especially open source ERP systems.

DBMS2 — DataBase Management System Services»Blog Archive » MySQL disclaims interest in the ERP market

ERP Books

ERPandMore is pleased to announce the opening of our new ERP Bookstore. Containing the latest books on Enterprise Resource Planning, Customer Relationship Management (CRM), Product Lifecycle Management, and Process Improvement topics, this new bookstore is your resource to finding the information you need to successfully navigate a project.

You can find this new bookstore off of our home page by clicking “Books” or by going directly to:

http://www.erpandmore.com/books/

We hope you find this a valuable information resource!

The Future of ERP

The Future of ERP
November 15, 2006
By James Maguire

The dream of enterprise resource planning systems is that a single application can track and monitor all of a business’s functions. In a perfect world, a manager opens a single ERP app to find data about any aspect of the business, from financials to HR to distribution schedules.

Alas, we’re not there yet – or at least most companies aren’t.

Looking at the ERP landscape, “there still tends to be a lot of disparate components, that are either homegrown or older packages,” says Forrester analyst Paul Hamerman.

Moreover, there are still a lot of gaps in ERP systems, particularly in industries where ERP functionality has grown up from its historic origins in manufacturing. There are even gaps in core ERP areas, Hamerman tells Datamation, “where they just haven’t done a particularly good job, in areas like budgeting, and recruitment…where the vast majority of customer use something other than their ERP vendor.”

But despite the challenges, the movement toward a global ERP system is a key factor shaping the future of enterprise resource planning.

“It’s a trend that’s going on, and most companies are going in this direction: Read more about The Future of ERP

What is your ERP interface?

Being techno-enthusiasts, how ERP vendors are pushing the envelope to develop new and easier ways for people to process their business data has fascinated us. But we often forget the end-user, who simply has to work with an ERP Software tool day-in and day-out.

Recently we participated in a series of demonstrations that included SAP MySAP, Oracle EBusiness Suite, Microsoft Dynamics AX, IFS, and JD Edwards Enterprise One. The interesting outcome of this demonstration series was that the users gravitated towards the systems that had “old fashioned” grey data form. They were confused by the Web Based Portals and any other non-traditional form. MySAP even showed a great interface from Adobe Forms, but that confused the team even more.

Bottom line, the team was looking at the systems from the current frame of reference that they all possessed, which was a Windows-like form that was easy to understand. It was interesting in how little they grasped that was outside of what they were familiar with. Even with great explanations on how this could help them, if it didn’t make sense, it didn’t register.

Lesson learned: keep the discussion within the frame of reference within the users and introduce the new interface options in small easy to understand sessions. Do not give the latest and greatest to a group that cannot conceptualize it.