The simple answer is to improve your business methodology so that you reduce defects, thus reducing costs and increasing quality, thus increasing efficiency and ultimately, customer satisfaction and loyalty.
The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects.
In essence, Six Sigma is a business improvement strategy. It seeks to identify, reduce, and eliminate defects from every product, process and transaction. It uses a structured systems approach to problem solving and strongly links initial improvement goal targets to bottom-line results. Six Sigma is a way to achieve Continue reading Why Six Sigma?